Information

Ordering & Shipping Information

Ordering Options

ORDERING ONLINE USING EITHER YOUR CREDIT or DEBIT CARD is simple and completely SECURE! We accept Visa, Mastercard, American Express and Discover. Your information is sent securely encrypted via our Secure Online shopping cart (SSL) 256-bit SSL Encryption

FREE Priority Shipping on orders of $100 or more!

Most orders ship SAME-DAY if ordered by 4 PM Central!

All orders subject to verification of product availability, prices and payment.

You must be 18 years old or the age of majority where you reside and by ordering you agree to the Terms and the Disclaimer.

No kratom products are sold with the intent that they be consumed by any human individual.

Shipping Information

USA ORDERS: Most orders will arrive to you within 1-4 working days. We ship by the US Postal Service. Most customers choose Priority Mail - $4.95 for most orders (unless quite heavy). Priority Mail is the default shipping option. If your order is $100 or more (not including shipping) then it ships for FREE by Priority Mail. Wisconsin orders ship First-Class Mail and should arrive overnight. Your other option is Express Mail, which reaches many areas of the US overnight, although for many destination zip codes, Express is a 2-day guarantee, NOT overnight. For Express we will charge you $20.00 (unless very heavy items are ordered, in which case the actual postage amount will be charged). If you prefer Express, please SELECT IT IN THE SHOPPING CART of your online order, and you will be charged a $20.00 shipping fee. For mail orders, simply write in "Express" in the shipping section and include $20.00 extra.
FOR INTERNATIONAL ORDERS we have two shipping options. The first option is Airmail, which usually takes from 5-15 days in transit. This is how your order will be shipped if you do not specify another preference. Most orders ship Airmail for the base cost of $4.95 (unless package is heavy). If you order $100 or more your order ships FREE to your country, unless it is very heavy, in which case shipping will be charged at cost. Airmail is very inexpensive however it does not have any tracking capability. The second option is Express Mail International, which usually takes only 3-5 days in transit and also allows the package to be tracked. If you prefer Express Mail International, please INDICATE THIS IN THE SPECIAL INSTRUCTIONS SECTION of your online order, and you will be charged accordingly. Remember that clearing Customs in your country can often take an additional 7-20 days. For orders to other countries please note we will not be held responsible for anything that happens to an item after transferring from our hands to the shippers', for example delays or seizures by customs or loss or damage by foreign postal services. We will not ship to
Australia, Denmark, Finland, Malaysia, Myanmar, Norway, Poland, Sweden, Thailand, nor will we mislabel any item at a customer's request.